Returns & Exchanges
We want you to love your Simmi London purchase, but if it's not quite right, you can return your items for a refund within 28 days of delivery. Please ensure all products are unworn, in their original packaging, and with all tags still attached.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items securely in their original box or a suitable alternative, ensuring all original labels and protective packaging are included.
Generate Your Label
Print your prepaid return shipping label from the portal or use the provided QR code at an official drop-off location.
Ship and Track
Drop off your package at your nearest designated courier point and keep your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing